Local housebuilder Barratt Developments in Scotland is celebrating after receiving a major national award from the Home Builders Federation (HBF).
The housebuilder, which includes both Barratt and David Wilson Homes, has achieved a 90% customer satisfaction score and five star rating after it took part in a nationwide survey. Barratt Homes claims to be the only major national housebuilder to have been awarded the maximum five star rating for seven years in a row by the HBF.
Douglas McLeod, regional director for Barratt Developments in Scotland, said:
“To achieve over 90% customer satisfaction for seven years in a row shows that we build high quality homes which customers love living in and would recommend to a friend. We take an enormous amount of pride in the high levels of build quality and service we deliver for customers across Scotland, and we’re proud to be a 5 star housebuilder. To be the only major national housebuilder to have been awarded the 5 star status for seven years in a row is something to really shout about locally.”
Barratt Developments took part in the UK-wide survey of more than 45,000 homebuyers which revealed that over 90% of Barratt customers would recommend the homes to a friend. The high customer satisfaction for Barratt comes from checking more than 400 details throughout the build process and three separate inspections are involved before any front door keys are handed over. The HBF’s star rating scheme is designed to provide home buyers with information to help guide their decision.